Privacy Policy

Data Controller: Jyxallankhor, Kulturhuset, Sergels Torg 3, 111 57 Stockholm, Sweden. Contact: supportuse@jyxallankhor.world, +46700086348.

Data Collection

We collect name, email, optional phone, and message content submitted via the form, plus technical data required for site operation and security.

Purposes of Processing

Data is used to respond to requests, manage customer communication, maintain service quality, comply with legal obligations, and secure systems.

Legal Bases

Processing is based on consent, legitimate interest in customer support and information security, and legal obligations where applicable.

Categories of Recipients

Data may be shared with hosting providers, email service providers, payment and logistics partners, and legal or regulatory authorities where required.

International Transfers

If personal data is transferred outside the EEA, we apply appropriate safeguards such as standard contractual clauses or equivalent legal mechanisms.

Retention Periods

Request data is stored for up to 24 months unless a longer period is required by law or a contract. Security logs are stored for up to 12 months.

User Rights

You may request access, rectification, erasure, restriction, objection, and data portability. You may also withdraw consent at any time without affecting prior lawful processing.

Supervisory Authority

If you believe data is handled incorrectly, you may contact Integritetsskyddsmyndigheten (IMY), the Swedish Authority for Privacy Protection.

Security Measures

We apply HTTPS encryption, access control, data minimization, and procedural controls to protect personal information from unauthorized access.

Policy Updates

We may revise this policy to reflect legal or operational changes. The latest version is always available on this page.