Refund Policy

Right of Withdrawal

Consumers in Sweden normally have a 14-day withdrawal right for distance purchases, counted from the day of product delivery, unless legal exceptions apply.

Eligibility

Products should be returned in original condition with packaging where reasonably possible. Damaged or incomplete returns may affect refund amount.

How to Request

Contact supportuse@jyxallankhor.world with your order details, name, and email used for the request form. Our team will provide return instructions.

Processing Time

Approved refunds are processed within 10 business days after the returned item is received and reviewed.

Return Costs

Return shipping costs are handled according to applicable law and specific order conditions communicated during support processing.

Dispute Resolution

Consumers may contact Allmanna reklamationsnamnden (ARN) in Sweden for dispute recommendations and may use the EU ODR platform when available.